Staraxe Reviews

I ran into some trouble reaching out to Staraxe about problems with a console I bought. It took several weeks to get everything straightened out, but in the end, they sorted it all out. They gave me a complete refund.

Truly amazing and quick service. The team was super helpful, and my PS5 arrived a day ahead of schedule. Overall, I totally recommend this shop!

I got a Nintendo Switch from this site, and it wasn't cheap. I forked out £6 for express shipping, but my order sat for two days before it was sent out. After I nudged them through email about the express delivery, they finally shipped it, and it arrived pretty fast. Overall, I’d say I’m pleased with the product so far, and I even made another order for my PS4.

I bought a PS4 Call of Duty game for my nephew. Everything seemed alright when I placed the order, but when it arrived, it was localized in Arabic. I was pretty upset since I wasn't informed about this beforehand. I reached out to Staraxe, and Thomas was super helpful, sorting everything out just in time for Christmas. Big thanks to Thomas and Staraxe for your assistance!

Even though the company was swamped with Black Friday orders, my package arrived in under a week. I shot them an email, and they got back to me super fast, being polite and sorry for the minor hold-up in getting my order out. All in all, I'm really satisfied with the service; the product I picked was the lowest price I found online, and their communication was top-notch. My daughter is gonna be so thrilled on her birthday. Thanks a bunch!!

I've seen some pretty bad reviews on Google for this place, but honestly, they're way off base. I think this company is top-notch. Prices are better than others, and the support is just fantastic. Sarah was awesome and super quick to reply to my messages. You can bet I'll be coming back for more!

They really nailed it with the delivery and security of my Playstation 5, arriving right on schedule. Snagged a sweet bundle deal with some accessories, plus a 5% discount to boot. They managed the software availability changes like pros, keeping me in the loop the whole time. Quick to respond to emails, though the phone support could use a bit of work (that’s the only downside). Overall, impressive effort from a smaller business!

Launching a console can be quite the hassle, but Staraxe really made it easy and stress-free! They responded to all my questions about my order and were super helpful when I needed to tweak my PS5 bundle. The console showed up right on time with a reliable courier, just like they said it would. Big thanks to Staraxe for the awesome service during these unpredictable times. Happy Holidays!

I placed my pre-order for the PS5 with these folks, and it included 3 games. Super pleased with the service throughout the whole process! My PS5 arrived right on schedule too! Definitely giving 5 stars. Huge thanks to you all for my PS5!

I’m super excited to say that I’m among the lucky few enjoying a Playstation 5 Bundle pack today, all thanks to Staraxe. If it weren’t for them, I’d be stuck waiting and feeling let down like a bunch of others, clueless about when I could finally get in on the PS5 action. Their service was fantastic, going the extra mile to address any worries I had. The customer support was top-notch and really friendly. Definitely a 5-star operation. Couldn’t be happier!

From beginning to end, the service was fantastic and personal. I purchased an item that arrived in just 2 days, and Sarah sent follow-up emails throughout the process. My son is gonna be over the moon on Christmas morning—thanks a bunch! 😊

I've been on the hunt for an Xbox series x ever since it dropped on November 10th. I typed in a search for an Xbox series x and it led me to Onbuy.com, where I found one in stock. Knowing how much I wanted to snag it for my son as a present, I quickly tossed it in the cart and paid the full amount. It was only after I completed the payment and was feeling pretty pleased with myself, thinking I was gonna score some major dad points, that I realized I had ordered an Xbox one X instead!!! After sending two emails, making a phone call, and spending an hour, Thomas sorted everything out for me and didn’t make me feel bad about my reading skills! Totally my mistake, but I’m really pleased with how quickly they handled my little mix-up. Big thanks!

I had a little mix-up with my order, but this company really came through. After I shot them an email, they got back to me super quick—like within minutes! They handled the refund and swapped it out for the right item without any hassle. Big shoutout to Sarah for sorting out my blunder so fast! The delivery was right on schedule, and I'm thrilled with the Xbox console I got. I was a bit nervous since I hadn’t heard of this company before, but everything turned out just fine. My son is gonna be over the moon on Christmas! Thanks a ton, Staraxe and Sarah!

I made an order but then decided to switch things up. Peter from Staraxe was super understanding and did a fantastic job of handling my worries and getting me a quick refund. I’ll surely keep them in mind for my upcoming gaming and tech requirements.

Staraxe really stands by their customer-first approach, promising to undercut any price you spot elsewhere. I snagged a fantastic deal on my PS4 bundle! Besides having the best prices, their service is top-notch, from answering questions to getting my order delivered. It arrived in perfect shape and on the next day as promised. Kudos, folks! Excellent service! Appreciate it, Staraxe! Keep doing what you do!